branden.bell@gmail.com
Professional Profile
• Microsoft Certified Professional
• Over twelve years of increasingly responsible Information Technology experience
• Very strong Windows Server implementation and administration experience
• Strong WAN/LAN implementation and administration experience
• Strong network and systems security knowledge
• Strong knowledge of Open Source security and network management tools
• Linux administration experience
PROFESSIONAL EXPERIENCE
HAROLD E. NUTTER & SON, INC., ROSEVILLE, CALIFORNIA 4/09 – PRESENT
IT MANAGER
• Implemented WSUS to deliver automated critical and security updates to Microsoft software
• Implemented network monitoring and alerting by utilizing Zenoss Core Open Source monitoring software
• Consolidated server hardware from 12 physical servers to 5 physical servers by utilizing Citrix XenServer Virtualization solution
• Implemented asset tracking by utilizing Spiceworks free IT Management software
• Implemented centralized backup solution using LTO Ultrium backup hardware and media using Symantec BackupExec 12.5
Network Design Associates, Fair Oaks, California 7/08 – 4/09
Network Engineer
• Migrated medium sized client from Windows NT4 domain to Active Directory using Windows 2003 Server R2
• Migrated medium sized law firm from external POP3 email to local install of Exchange 2003
• Implemented Postini Mail Security solution for multiple clients
• Managed and tested backup and restore procedures for multiple clients
• Used Open Source tools to perform security scans, spyware removal and data recovery for multiple clients
California Hospital Association, Sacramento, California 09/05 – 7/08 Senior Network Engineer
• Responsible for systems/network administration and information security for corporate headquarters as well as seven remote offices
• Migrated all remote offices from 256K Frame-Relay Internet connections to site-to-site VPN connections using DSL lines to corporate headquarters
• Implemented Boxtone Blackberry Enterprise Server management and monitoring solution
• Replaced most end of life HP servers with new HP Proliant ML, and DL series servers
• Implemented TippingPoint IDS/IPS solution
• Implemented Postini Spam/Virus filtering for multiple domains
Rearden Commerce, San Mateo, California 09/04 – 08/05 IT Manager
• Recruited by VP of Engineering and Director of Operations to Manage corporate IT function
• Implemented computer hardware and software asset tracking system on time and 95% under budget by selecting open source solution that runs on Linux, Apache, MySQL and PHP (LAMP)
• Streamlined new hire process by creating Ghost images for standard hardware and software and providing self-help through documenting and publishing FAQ documentation
• Implemented Request Tracking system with zero capital spend by using open source solution
• Secondary point of contact for Exchange 2003/Rearden platform synchronization
• Secondary point of contact for corporate Blackberry Enterprise device and server issues
Omneon Video Networks, Sunnyvale, California 11/03 – 9/04 IT Manager
• Recruited by CFO to rebuild corporate IT infrastructure and manage desktop support function
• Promoted from System Administrator to IT Manager after 6 months of employment
• Eliminate single points of failure by upgrading out of warranty Dell PowerEdge servers and network hardware
• Reduced remote access costs by 15% by implementing Netscaler SSL VPN solution
• Administered all aspects of multi-site WAN
• Increased employee productivity by virtually eliminating successful delivery of 2000+ daily SPAM e-mail messages
• Administered Exchange 2003 email server
• Implemented monitoring and alerting of all production servers and network equipment
Mercury Interactive, Sunnyvale, California
Helpdesk Support Technician 3/03 – 11/03
• Provided phone and desktop support for Mercury Interactive U.S. users
• Main point of contact for Blackberry device helpdesk tickets
• Mentored Jr. team members with technical guidance, policies and procedures
• Set new standard in daily amount of successfully closed trouble tickets by effectively implementing “First call, last call” initiative
2Wire, Inc., San Jose, California 7/02 – 2/03 Systems Engineer
• Secured Outlook Web Access enabled e-mail solution by switching to SSL based authentication
• Upgraded high transaction Dell PowerEdge web servers improving reliability and security
• Provided project and technical leadership for office expansion in Phoenix, Arizona
• Provided end-user support for staff located at corporate headquarters
• Reduction in force resulted in employment termination
Icarian, Inc., Sunnyvale, California 10/99 – 7/02 Systems Administrator
• Administration of 25 Dell PowerEdge data and web servers running Windows NT and Linux
• Administration of MS Exchange 5.5 e-mail servers
• Administration of software PBX utilizing analog phone lines and Unified Messaging • Acted as project manager and technical lead on data center relocation
• Documented and implement standard desktop and server deployment procedures
• Implemented Blackberry Enterprise Server
• Vendor selection and negotiation for data center relocation project
EDUCATION
University of San Francisco, Cupertino, California
M.S. Information Systems
Menlo College, Atherton, California
B.A. Business Management, Minor: Management Information Systems
CERTIFICATIONS
Microsoft Certified Professional (MCP)
Certified Ethical Hacker (CEH)
Certified Hacking Forensics Investigator (CHFI)
Currently pursuing MCSE on Windows Server 2003 – Expected completion by October, 2009
References
Available upon request